Last Updated: January 2025
AI Creators respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how it is secured.
1. Information We Collect
We collect the following types of information:
A. Personal Information
- Name
- Email address
- Payment details
- Contact information
B. Brand Assets
- Logos
- Product images
- Scripts or ad briefs
- Brand guidelines and instructions
C. Website Usage Data
- IP address
- Device type
- Browsing behavior
- Session analytics
2. How We Use Your Information
We use your data to:
- Create your ad videos
- Improve our creative quality
- Process payments securely
- Communicate updates and order progress
- Provide customer support
- Enhance user experience
- Prevent fraud and abuse
We do NOT sell or rent your data to third parties.
3. Data Security
We use industry-standard security measures:
- Encrypted payment processing
- Secure HTTPS connections
- Protected servers
- Restricted staff access
4. Data Sharing
We only share data with:
- Payment processors
- Hosting providers
- Internal creative tools
None of these partners have permission to sell or distribute your information.
5. Your Rights
You may request:
- Access to your data
- Correction of incorrect data
- Deletion of stored information
- Opt-out from marketing emails
Contact us via /contact for any requests.
6. Data Retention
We store project assets for 12–36 months unless you request deletion. Legal and billing data may be stored longer to meet compliance requirements.
7. Policy Updates
We may update this Privacy Policy occasionally. New versions take effect immediately.